Pizza Store Layout Simulation: Apply the Learning Curve Theory

A study curve, in common terms, is used to describe the effort demand to acquire a sensitive skill (e. g. , expertise with a new tool) over a specific period of meter Wikipedia. org. In erudite terms, Learning curves are also an integral part in formulation corporate strategy, such as decisions concerning pricing, capital investment, and operating costs establish on experience curves Chase-Jacobs-Aquilano.In the pizzeria scenario presented requires a full ground of the cause and effect of decisions made and making adjustments to minimize the amount of date to complete the entire process and also minimizing the amount of potential customers from leaving. To streamline the process, it is all-important(a) to recognize the transformations of the business as it moves along the entire teaching curve when severally scenario is considered and acted upon. Measuring the process of serving pizzaThe pizzeria has been in business since 1950 and has amaze a recognizable mainstay in P alm Springs, CA for its quality and uniqueness. As the business is being passed down, it is important for the successor to recognize the learning curve and understand the restaurant as it functions today. During peak times, the pizzeria staffs intravenous feeding reckon staff and dickens kitchen workers. With customers arriving in groups of two to four every three to five transactions at that place are only 14 4-top tables, but no 2-top tables to seat each party.The entire process from when a customer walks into the pizzeria to the time they generate takes 53 minutes. Eleven of the minutes are consumed just fronting to be seated at an open table and another 13 minutes are consumed back in the kitchen bear upon the order room for improvement. Applying the learning curve theorem By turning four of the 4-tops into eight 2-tops, it increases the total tables getable at the pizzeria from 14 to 18 and effectively cringes the mediocre wait time to 5. 27 minutes.The additional tables also allow the utilization of the wait staff to a manageable and profitable 87%. The observations and learnings of the first two weeks have allowed the pizzeria to become to a greater extent high-octane, reduce the amount of time customers have to wait, reduced the amount of customers who have balked and left(a) before they could be served and has increased the profit from $1065 to $1653. Identifying process weaknesses The Pizzeria has collective key improvements from observations of the process.Unfortunately, it is necessary to invest in capital with newer much mature systems in order to sustain the growth. In this case, the four manual ovens are beginning to hinder the current process and the wait staff has become less effective. So by replacing the four manual ovens with two automated conveyor ovens from Plax reduced the mean processing time to four minutes and by installing the MenuPoint system has reduced the mean processing time for the wait staff to eight minutes. The average wait time now in the pizzeria is only 4. 4 minutes with an average queue time of only 2. 63 minutes. Expanding on whats been wise to(p) The Pizzeria is experiencing, as I have heard it called, A bubbly problem increased potential business which, is good, but how to handle it? In this case, the location next to the Pizzeria, Cream Puffs, is closing and offers a perfect opportunity to expand the Pizzeria by seven more 4-tops and four more 2-tops. This reduces the waiting time even further to an average of 3. 47 minutes with an average queue of 2. 7 minutes. Conclusion Mario and his wife Sofia have through with(p) an outstanding job building the business since 1950, however there was overmuch more opportunity available for the Pizzeria to run more efficient and generate a greater profit. Marios successor became more acquainted(predicate) with maintaining a balance between the customer demand for the service and the contentedness of the system to provide the service . His management of the Pizzeria became more effective and processes became more efficient as he moved along the learning curve.